IT AMC Dubai- Annual maintenance contract, UAE

We are giving to our significant clients an extensive variety of IT AMC Services. We offer Annual Maintenance Contract administrations for different IT frameworks. Our professionals provide all types of technology services and support for all business.

Why to choose Infotree It

We are an IT support services provider in Dubai. Our professionals provide all types of technology services and support for all business.Over 10 years of experience as a trusted IT services & solutions provider in the UAE.Highly qualified and experienced team of IT professionals. Honest and transparent in business practices and advice.

Our services includes SERVICES AMC for Computer Hardware and Networking, Annual Maintenance Contract Services, Computer AMC Services In Dubai, Data Backup & Recovery Solutions, IT Consultants in Dubai, IT Services in Dubai,  IT Solutions in Dubai, IT Support in Dubai, Firewall Solutions, Endpoint Security Solutions, Engineer Outsource, Unified Security Management, Unified Threat Management Solutions.

Hardware Installation & troubleshooting solutions offered by Infotree IT, an IT company in Dubai, will ensure your investment in your IT equipment & infrastructure.


AMC Services in Dubai AMC packages to suit all your IT support requirements

All businesses with 10 – 300 users need IT support.

If you’re in Dubai and the UAE, you can’t afford to operate without reliable IT AMC services 

Say you needed a company-wide software update, or perhaps a printer fixing, who do you call to ensure it’s done right and to standard? A good AMC (Annual Maintenance Contracts) provider will take care of everything so your IT keeps you operational and compliant.

As a trusted AMC provider to SMEs in the Dubai and the UAE, we can take the stress out of repair and maintenance of your company’s devices as well as providing IT Support to Dubai businesses.

Our engineers are located across Dubai and the UK, so you’ll get the very best on-site and remote IT service delivery, round the clock. 

IT AMC Dubai- Annual maintenance contract, UAE

For  Small and medium sized business operations an AMC Contract is a great way to their investment in it products, maintain the life span of the products and keep their costs low safeguard your business by choosing the best IT AMC  provider in the your region

Infotree it is a leading it AMC company in Dubai has expert engineers who are highly trained and meet the need ok customers by providing turn-key It AMC solutions for a wide range of companies, from small to large. Whether it is security, maintenance or support, we provide tailored it solution for each client we have a team of highly skilled in house engineers who are ready to serve you

Annual Maintenance Contract AMC Service

Handling of day-to-day issues with your office’s IT and CCTV infrastructure is a tiring job, not to mention the headache involved in regular maintenance and fear of breakdown. Annual Maintenance Contract by Infotree IT  is just what you need if you are looking to shift the burden in exchange for service.

Cover all your IT and CCTV systems with us by choosing. Our IT AMC Contract, we consider that you require ongoing preventive maintenance and call-out support in case of emergencies arising in.

What is included in our IT AMC Annual Maintenance Contracts?

Our AMC Service Includes

IT Services

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We offer a comprehensive range of managed IT support packages for all sizes of business.

IT Consultancy

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Our IT consulting team will provide you with the highly available technology platform that you need

Custom Software

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Explore our range of bespoke software development with a strong end-user focus.

IT Support

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When it comes to IT infrastructure, what the customer want is to be a secured, future-proofed and technology integrated – Data Wave JachOOs Group specialize in consulting and assisting organizations to deliver efficient IT solutions and services.

Structured Cabling

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Structured Cabling is a set of standards based method of engineering and installing an integrated data, voice and video cabling system for your business. The methods we used to complete and maintain cabling installations are depend on these standards.


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A PBX system that connects telephone extensions to the Public Switched Telephone Network or Telephone line providers and allow internal communication for a business. An IP PBX work with network connectivity and provide communication by utilizing the TCP/IP network protocol stack.

Access Control Systems

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Access control systems used to control and monitor authorized and unauthorized access. Nowadays most of the systems are highly advanced and, rather than just controlling the access, we are able to install and configure attendance time and attendance system, payroll integration, integration with CCTV systems, integration with telephone systems etc.

Security IP Camera solutions

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We are one of the most reliable and experienced IP CCTV installer and solution providers in the UAE. We are teamed up with professional providers to provide efficient and timely service to our customers. CCTV have seen incredible advances in recent years, transforming its capability out of all recognition.

Software Integrated Solutions

it amc

We provide computer hardware integrated software solutions for different business verticals. Our brand JachOOs deliver world class web designs & provide web hosting services on our powerful servers kept in professional, secure data centers. We do study the requirements for your business IT needs that is driven by different electronic devices controlled by customized software designed and developed by JachOOs!

It services we provides

We maintain your IT Department, by undertaking Annual Maintenance Contract(IT AMC) for your Server, Desktop, Laptop Printers, Printer, Telephones and PABX, CCTV Cameras, Access Control Systems at cheapest prices for your Offices/Shops/Warehouse/Villas/Buildings. We have many year of experience in E Waste Management & IT industry. We deal with DELL, LENOVE, HP and many more company. We have a direct connection with these brands.

It AMC services


Get in touch with us

    Yes! This is genuine 24/7 support. Our IT helpdesk engineers turn up on a shift basis to their desks and are ready for calls. That means your end users won’t be speaking to a sleepy on-call engineer and you can rest assured knowing someone will pick up the phone when your in house team can’t. You’ll get a fully alert infotreeIT member of staff who’ll have all your client details on the system and will be ready to offer IT AMC support at any time of the day.

    An annual maintenance contract (AMC) is an agreement with a service provider for repair and maintenance of property used by your company. The service can be of any property owned by your company from the large manufacturing machines creating your products down to the computers and printers used in your offices.

    Name of Work Empanelment of Vendors for Annual Maintenance Contract (AMC) for Computer Hardware, Software and Peripherals for three years (Part I) & Annual Maintenance Contract (AMC) for Computer Hardware, Software and Peripherals for one year (Part II).

    There are two types of Annual maintenance contracts: Comprehensive AMCs and Non-comprehensive/Call basis AMCs, where the former includes repair and replacement of the faulty PC parts for a lump sum price.

    Yes, but it also depends if you’re just looking for emergency out of hours support or if you are a genuine 24/7 operation. Either way, all we charge is just 25% on top of our standard managed amc services cost.

    By default, Microsoft allows users to store up to 1 TB worth of data for its Microsoft 365 Business users. In some instances, Microsoft 365 Enterprise customers can have no storage limitations but there are some caveats to consider. OneDrive storage is provisioned on a per user basis and is designed to serve the needs of individual users.

    An IT AMC or Annual Maintenance Contract is a service level agreement between an IT service provider and your organization. Our IT AMC designs help support high-quality IT performance and boost the overall workspace environment. The services included can differ depending on the terms of your contract, but mostly includes remote support, dedicated IT engineer, and periodic system check-ups, as well as regular IT system report and training.

    InfotreeIT provides professionally managed IT support for all your office IT infrastructure – PC, Laptop, Server, Switches, Router, Printer IP Phone, CCTV, Biometrics devices among other IT peripherals.

    InfotreeIT offers both monthly and yearly IT AMC contracts. Once the plan is drawn according to your needs and receives your confirmation, both parties will sign the agreement. All the terms and conditions are clearly stated under the agreement documents.

    InfoTreeIT has various AMC contract options that are personalised to your business needs. Some of the IT AMC services provided under these agreements include :-

    Unlimited remote support
    Dedicated IT engineer and on-site visit/ consultation
    Periodic IT audits and training
    Monthly reports and preventive maintenance

    You can easily scale your IT AMC services according to the changes or developments of your business

    By using our remote support services, you can set up a call to discuss your options with our team.

    Our remote IT support is easily accessed by simple and secure help desk tools. The support center sets a direct meeting with you and instructs you through the process.

    Our IT AMC, the dedicated manager and engineer provides monthly report about the health of your IT infrastructure, Ticket summary, IT Security and monitoring, IT Asset Management and Backup History to the authorised focal point of your company.